Shipping policy

Shipping Policy

Thank you for supporting Motion — a small business where every order is made and fulfilled with care.

Processing & Production Time Since we manufacture and fulfill each order personally, please allow 14–23 business days for your order to be made and prepared for shipment. This timeframe reflects the hands-on craftsmanship that goes into every item we create.

Shipping Time Once your order has shipped, delivery times vary depending on your location and the shipping method selected at checkout. You will receive a tracking number via email as soon as your order is on its way.

Order Confirmation After placing your order, you'll receive a confirmation email. Please ensure your shipping address is correct at the time of purchase, as we are unable to redirect orders once they have been dispatched.

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can work with you to resolve the issue.

A Note from Us We sincerely appreciate your patience and understanding as we work to fulfill your order with the quality and attention it deserves. Thank you for choosing us — it truly means the world to our small team.